Stingray Web Design

You probably don’t notice your computer systems network much - unless it’s down. And if your network is down, your business is down.

At Stingray Management we offer our clients the following advantages:

Commitment to Excellence - Our entire organization is dedicated to providing the very highest quality experience to our clients. Our commitment to quality separates us from our competitors. It is the primary underpinning of our business; the very foundation from which we grow and prosper.

Reliability - A network backed by Stingray service operates more effectively than most internally maintained systems. Our service staff's exposure to various configurations hones their troubleshooting skills and in many instances enables them to forestall problems before they occur. This results in a system, which operates at peak efficiency with little or no downtime.

Availability - When our clients need assistance, we are available and ready to respond. Our service contracts include a 4-hour standard onsite support response, 2-hour emergency onsite support response, and a 1-hour remote support response during normal business hours. In addition, our support staff is available 24 hours a day every day of the year.

Cost Effectiveness - Outsourcing network support enables organizations to keep the cost for internal technical resources to a minimum. Less downtime, no maintenance inventories, greater productivity and a system, which operates at peak efficiency, add up to real bottom line savings. Our service contracts pay for themselves in two years or less!

Lower Cost of Ownership - Computers and networks need recurrent supervision. Some of the things that need a regularly scheduled review are: virus prevention and detection, verification of critical information backups, verification and installation of the latest software updates and patches. By monitoring these key factors your system is more efficient and secure, problems are prevented, downtime is virtually eliminated, stress is reduced and your staff is more effective saving your company thousands or maybe even millions of dollars.

Accountability - For every service call our engineers will complete a Service Order detailing all tasks performed. This document requires a signature by an authorized company representative. This process protects you by encouraging constant supervision of our activities, and provides you with an understanding of all services performed. Our engineers will explain any activity they perform, and will train your staff, if requested. It is our recommendation that we meet monthly with select members of your management team to facilitate planning and review of services performed with total client satisfaction as a key criteria.

In building a long-term relationship with our customers, Stingray knows that dependable service and support are critical. We therefore address all aspects of the system, beginning with careful installation and continuing with hardware and technical support packages based on the needs of each individual company. Let Stingray Management keep your network operating at an optimal level. It's the surest way to safeguard a very wise investment.